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Started 10 years ago by o3qS2Aw5S

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o3qS2Aw5S
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 Original title: Why did not the bank staff to not come? Reporter Zhu Xiaoqiang photography Li Yiming Yesterday morning, Mr. Leung to pass 66,099,999 Times called: I am on an ATM machine withdrawals, time is operating the machine suddenly crashed, neither spit card, nor the money,http://wx.jazzsynth.com/wxcgi/kizai/sunkizai.cgi?mode=form&no=61&page=2, nor even a single receipt, continuous play the many phone calls, but it will send each reply immediately say deal with, but I waited for half an hour at the scene did not see the shadows, and finally to report the loss of the only prudent. Mr Leung Po San Road in Yubei fruit toro a luxury villa estate do marketing, 7:00 every morning, he will transfer from home to work. Yesterday morning, Mr Leung and take the bus to go back in the past, like arriving at Chongqing through the hotel to get off, came to a stop next to the point of self-service banking prepare to take some money to take advantage of transfer waiting period. Cary balance is not much, only ten thousand, Liang intends to take 1,000 yuan. Enter the password,peuterey prezzi, enter the withdrawal amount ...... all operations are normal, they can step out to the last note, when Leung found that the surface of the screen ATM machine operations into a "standstill" state. "Too little met, which in the end is Lang's going on?" Mr Leung waited a few minutes, the screen "operation is in progress,air max 90 pas cher, please wait" message is still nothing has changed, neither console spit card, nor the money, nor even a single receipt: Just like we use Like computers, suddenly it crashed. Station suddenly "pulled Abduction",http://www.fuxuange.com/news/html/?129089.html, which makes Leung bit overwhelmed. Front of this scene made him embarrassed, the deal count as success? Account changes will not happen in the end will be? More importantly, all of this even a single receipt are not,scarpe hogan, neither convincing, there is no evidence. "Do not leave, we will send someone to deal with!" Half an hour played five phone did not see people The first call: 7:56 "Do not leave, we will send someone to deal with!" Leung played first phone in the morning 7:56. The thought here,http://www.tjlaobing.com/forum.php?mod=viewthread&tid=42454, Leung quickly follow the prompts console beside dialed the bank's customer service phone. After the call is connected, he said, his face to the other side,http://www.network-electronics.co.jp, the other is a young woman, she told Mr Leung, the situation will immediately be transferred to the staff member and asked him not to leave, will be sent to the scene. Hang up the phone, Mr. Leung looked at his watch, soon to 8:00, if bank staff do not come early, he might be late, "You know, this time passing steam Bo Center, will be blocked people." After 10 minutes ...... A second call: 8:06 "Do not leave temporarily, will be sent to the scene to deal with!" Leung second call the customer service phone, customer service representative answers and the last,http://www.gossun.net, and not to leave, it will sent to the scene to deal with! It took another seven minutes ...... Third Tel: 8:13 "Telephone message on direct contact" Neither someone to contact him, but also see the shadow of staff, Mr Leung bit angry,http://ir.lib.fukushima-u.ac.jp, he called customer service again. This time,woolrich online, the customer sent him a text message, there is a fixed telephone messages above, said to call this number can directly contact Mr Leung caught like a straw allocated in the past, but the phone still no answer: This is certainly not the time to go to work , how could someone answered. During the wait, a buffet area where people come to conduct business, every time someone came in, Mr. Leung can only explained,http://ringo.sakura.ne.jp/~sophia/honey/honey.cgi, "this machine crashed, temporarily not use, someone will soon be treated with other machines thing (and two). Fourth Tel: 8:24 "¥% @ ...... & amp;% & amp; *" Apart from his first call has been 28 minutes. Leung still did not wait for people,moncler soldes, he once again call customer service, the phone still repeating the phrase made him feel fiery words. From the first call, there are a half hour or so ...... Fifth Tel: 8:27 "To be safe, the first report of loss." This time, for office workers, where the multi-station one minute, it means that there may be a minute late. Liang looked at his watch, even if the car right now estimate will be late past, he really can not wait, Mr Leung took almost a growl tone phone to call played in the past, the staff recommended that it can not wait, for insurance purposes only to report the loss. This is an individual without his election "advice", Mr Leung was not thinking they handle phone report the loss of business. 10 dollars should not report the loss of fee income? Mr. Leung this bank card balance inquiries do not change, that is to say before the transaction did not succeed on the phone. He also assured that a lot, take the bus to the unit, but this time has been delayed for half an hour, then the inevitable late is the. There is a question he has always puzzled: Tel report the loss of fee to charge 10 dollars, much money, but the truth does not make sense, I was strictly in accordance with standard operating instructions for the machine, the machine he "pulled Shui", and I have to assume this loss, but this is clearly say ah. Bank: and machine failure has nothing to do, report the loss of fee to the customer. Insiders say, ATM agency made the most important control system is mainly computer, long time operation or if you make a mistake, like we usually use the same computer would suddenly crash situation. Yesterday afternoon, we contacted the bank, the staff said that if this happens, you should immediately call the customer service phone, under normal circumstances, in order not to affect other people conduct business, customer service will send out assigned tasks within the system, there will be staff rushed to the scene to restore the operating system, as the process is swallowed customer bank card, you will need two to seven days there will be results,http://store.shopping.yahoo.co.jp/waiwai/g-5600a-9.html, "If you have special circumstances, we will coordinate, but it still may not be in short arrived at the scene within the time. "Staff said, to be safe, it is best to leave before the customer calls to report the loss, but this $ 10 fee required to report the loss of customers to bear, this machine suddenly malfunction and it does not matter. We asked in the operating room, another state-owned banks a client manager surnamed Zhang, Zhang said, ATM machine in case of failure, other people can no longer operate, banks will send someone to restore the system, during which they are actually safe The customer need not worry account funds affected. "Two days after swallowing the money to solve, 5 minutes to spit out money" thing also know We are honest people, do not lie, we can only hope that banks equal treatment Earlier this month, media reports, a group of people when Nanjing was swallowed ATM machines to deposit 10,000 yuan, he immediately contact the bank staff accused of, have to wait two days to be processed. Subsequently, the public switched telephone call Customer, falsely claiming multiple machines spit 3000 yuan, five minutes after the call they arrived. Bank explained that swallowed the customer's money, this money is safe in the machine, but the machine spit out more money, it will affect the safety of cash. This matter has been in the country caused a great response. Mr Leung said, he also knows this thing, but they do not lie in this way for the bank staff arrived at the scene early treatment. "We are honest people, but also the bank's customers for many years, and I just do not understand the rights and contracts between banks and their customers why not to wait?" Mr Leung said. 

Posted 10 years ago #

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