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  1. <br>One is the people queuing at the bank to transact business news urgency nowhere to go aroused controversy banks should not cover the toilet. Yesterday, reporters on how customers use the toilet problem by calling a number of foreign banks, more surprising thing happened - whether it is not a public toilet banking (90% did not) or a minority with toilets demonstration bank branches are to "toilet issues" remain silent. Informed sources said it was based on security considerations, but some people think security issues should not be an excuse.<br> <br>Tucao people<br> <br>First line in front of the bank on the toilet<br> <br>Nanjing West Road, a leading investment bank to conduct business Mr. Zhang great anger: "Before I came in No. 3557, displayed in front of 13 people waiting had wanted to hold back in business again after finishing on the toilet, but found the window move very slow. I had to go to the opposite building to facilitate a public toilet, and came back to find that number has been called off, and they called me again line up! "Although the complaints, Mr. Zhang's guide bank staff to vip window for their business, but thereby leaving the "Bank toilet difficult" issue has been difficult to solve.<br> <br>For many people, the state-owned banks, especially the big firms to do business, and almost "queues" equate. Reporters yesterday to a number of bank outlets in Shanghai conducted random interviews of citizens queuing at the bank comes to convenience measures have any suggestions, many people first reaction is "Why not open to the public toilets do?"<br> <br>"A row of half an hour, go to the bathroom, the bank staff said the toilets open only to employees." Retired teacher who lives in Jing'an District, filed last month, Ms. Wu went on mortgage experience some frustration, "There are three people anxious,jXMf1gSV50, now before going to the bank has a shadow, first go to the bathroom, but there are many more elderly people wait any longer, and that more convenient. "<br> <br>Bank explained<br> <br>The toilet is not open for safety<br> <br>This reporter interviewed surprising is that almost all the banks interviewed said, "not open toilet" is for security reasons, one of the head office in Shanghai, a joint-stock banks have been out of the six toilets bank outlets , but told reporters "do not report."<br> <br>"Imagine if there are elderly people just Grab huge sum of money, go to the bathroom. As we all know, the toilet can not install the probe, if there waiting to snatch criminals inside, the elderly person a great security risk." The toilet is equipped the responsible person. And another big firms branch president also said: "Banks in the Putuo district,Y9kK58N4LI, neighboring fairly lively, ATM probes before the robbery occurred,TI6xaRbo5k, not to mention independent toilet enclosed space."<br> <br>Also interviewed bank said that the current number of new bank outlets in Shanghai opened in commercial buildings, building itself has a public toilet available. In addition, according to bank insiders, in general, a number of bank outlets also dedicated VIP Lounge and equipped with toilets; some banks VIP customers can enjoy the bank's internal staff toilet. "This is part of the toilet is actually flexible within the client if there is urgency here we can use." Located in the Lujiazui financial circles, a foreign bank account manager.<br> <br> dispute<br> <br>Security risks are not willing to invest the pretext is the truth?<br> <br>Reporter investigation found that most of the bank branches are not open for ordinary customers toilet. The bank fitting are in accordance with the requirements of Ministry of Public Security, China Banking Regulatory Commission and other relevant departments will be in accordance with relevant standards and does not require banks to build the business lobby bathroom.<br> <br>Bank insiders, for security point of view, not all outlets are suitable for open toilet. But banks are reluctant to engage in the bathroom there for safety considerations and to avoid trouble. In addition, maintenance costs also need the toilet, the industry calculations, the maintenance cost of a small bathroom in Shanghai average of at least two squatting in 5000 yuan / month or more, it's not clean and responsible for the safety of artificial labor costs .<br> <br>As for the bank in the end that should not build latrines, nor a customer point of view. Young professionals working in Minhang Li said: "Banks are commercial institutions, building not built latrines should be voluntary conduct business if fewer customers because there is no toilet, that banks will reconsider now I see the bank. outlets, in addition to the bathroom, there are many other hardware facilities, such as medicine boxes, magnifiers, reading glasses, disabled access and so began to get up. We do not clutching the toilet problem, then the market will make a choice . "<br> <br>But there are also people think that banks are reluctant to build latrines or service attitude. "Onto neighboring buildings toilets are security risks ah,moncler outlet online,wF24scKu6s, this is entirely an excuse." Mr. Zhang complained, "banking is a service organization, now said to improve the quality of service, a small toilet problem can not be solved,moncler sito ufficiale, but also talk about service customers. In the final analysis is not willing to spend money, do not pay attention to transact business customers. Why is that small banks can be more than the toilet? big firms did not change 'south sit' point of view. "<br> <br>"Do not set up the toilet to be safe? Some people want to rob inappropriate equally free to enter, could not set up the toilet will not enter, such security grounds does not clearly justified toilet." Another netizen comments.<br> <br>There are industry commentators believe that: "From the perspective of interest,pGOqOKx3g2, the bank set up more public toilets should be, whether the customer came to the bank deposits or loans,ooS597dKq4,doudoune canada goose pas cher, gave banks bring some benefits, does not provide public toilets, virtually cut the service, It seems asymmetrical. "<br> <br>More neutral view is: regardless of whether the bank specifically built latrines, in dealing with customers within the emergency to humane treatment. "After all, only a few customers in urgent, if bank staff are not cold one 'There is no', but you can have a hand with customers using the toilet, there will not be so much contradiction." Wu teacher said.<br> <br> improve<br> <br>Surrounding public facilities to keep up with<br> <br>Every paychecks, pay water and electricity gas costs peak, banks hall always long queues, which are not accustomed to using the ATM machine many older people is a big inconvenience. Go to the bank is not on the toilet, even with toilet needs only "tolerance", which is almost the hearts of the people "convention."<br> <br>But in fact, both the Bank of England,v0mlfvsPzX, America, France, Japan and other countries were set up for customer toilets, but also provide toilet paper. In addition, foreign banks in Shanghai,barbour paris, also has a bathroom and a large open free to the public. "I've been to New York and London, the impression that large local banks to open branches in crowded lots are all, of course, the bank's broader business scope of public health between the face of the customer more. Those small banks open outlets in the more remote area, there is no public health. "Modern Financial Research Center, deputy director of Shanghai University of Finance and Xi Jun Yang told reporters.<br> <br>He also believes that security risks can not be a reason for the bank is not open public toilet. After all,q3Ms84H3mM, the long queue time, likely to cause inconvenience to the customer. "After all, banks are businesses, the customer experience is very important. Which banks should first try, perhaps seize customer opportunities. I would recommend the bank crowded, and transact business more extensive pilot outlets can open bank outlets. Really comes safety problems, foreign to transact banking business 'e' trend of the domestic banking sector was worth learning from. should reduce the use of cash, raise money by way of non-cash. "<br> <br>Another way "message queue"<br> <br>It is worth noting that there are already some banks have launched "SMS Queuing" This service allows customers in the future do not have to take a number and then to outlets "dry and other", just ahead or send text messages on mobile banking remotely take a number, at home You can easily "queue."<br> <br>According to a staff member of a branch of state-owned Dahon introduced Yangpu, bank upcoming "message queue" service provides customers with a "remote take a number" and "leave the queue," the two functions. Customers simply holding my debit or credit card at the counter outlets ACD or credit card contract, set the phone number and reminder number, you can sign succeed.<br> <br>After becoming registered customers through remote send SMS network can get instant queue number, line number when the window reaches the set number of advance notice, the system will automatically send SMS alerts,tiffany italia, customer credit card as long as the ACD queue numbers can get . If at this time the number is still a lot of queuing, customers can use the "departure queue" function, take line number at the time, and enter the phone number and the number of advance notice, so you can temporarily leave the banking hall of running their own affairs, when the window Wait when the number reaches the set number of advance notice, the system will send an SMS alert to the networks for customers.<br> <br>The staff also said that with the message queue this feature, you can send SMS booking line number before each run business, know their gonna outlets have several customers waiting, until three or four in front of the remaining number of times re-start, basically without waiting to conduct business.<br><br>

    Posted 10 years ago #

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